Cookies Policy

Cookies are small text files that a website may store on your computer, mobile phone, tablet or other device. They allow a website to recognise a device, remember certain information and support functions during a visit or during later visits. Similar technologies, such as pixels, tags, software development kits and local storage, may work in a comparable way. In this policy, we use the word cookies to refer to cookies and these similar technologies.

Velvet Spin Casino may use cookies when you browse our website, create or access an account, use gaming or account features, contact us through available channels, or interact with communications that include links to our website. Some cookies are placed by us, while other cookies may be placed by service providers that help us operate, protect, analyse or improve our services.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with account, device or usage information that we hold. When this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

How long cookies remain on your device

• Session cookies are generally removed when you close your browser or end your session.
• Persistent cookies remain on your device for a set period or until you delete them through your browser or device settings.
• The length of time a cookie remains active depends on its purpose and the settings used by the relevant service.

The cookies used on our website may serve different purposes. Some are necessary for the website to function, while others help us understand how visitors use the website or remember choices. We aim to use information collected through cookies for legitimate operational, security, service improvement and communication purposes.

Essential and security cookies

Essential cookies support core website functions. They may help with account access, page navigation, session management, security checks, fraud prevention and the safe delivery of requested services. Without these cookies, some parts of the website may not work properly. They may also help us identify unusual activity, protect accounts and maintain the integrity of our systems.

Preference and functionality cookies

Preference cookies may remember choices such as language, region, display settings or cookie preferences. Functionality cookies can help provide features that you choose to use and may reduce the need to enter the same information repeatedly. If you remove or block these cookies, some preferences may not be retained and certain features may be less convenient.

Performance and analytics cookies

Analytics cookies help us understand how visitors reach and use our website. They may provide information about pages viewed, links selected, time spent on a page, errors encountered and the type of device or browser used. We use this information in aggregated or otherwise appropriately managed form to identify technical issues, improve navigation, assess website performance and make our services easier to use.

Communication and marketing cookies

Where permitted and where relevant choices or permissions have been provided, cookies may help us measure communications, understand campaign activity or present information that is more relevant to your interests. These technologies may record that a communication or advertisement was viewed or that a link was selected. We do not use cookies to avoid responsible gambling controls, and marketing activity should not be understood as an invitation to gamble beyond your means.

Some features of our website may rely on third-party providers. These providers may use cookies or similar technologies on our behalf or in connection with their own services. Examples may include providers supporting website hosting, security, analytics, communications, identity or account functionality, payment-related processes and technical performance.

A third-party provider may collect information about your device, browser, website activity or interaction with a particular feature. The provider's own privacy and cookie terms may apply to its processing. We encourage you to review those terms where they are made available. We take reasonable steps to use service providers that are appropriate for the services they provide, but we do not control every aspect of a third party's technology or practices.

Information collected through cookies may be combined with other information for purposes such as security, account administration, service improvement, legal compliance, dispute handling and responsible gambling support. We may disclose information where necessary to service providers, professional advisers, authorities or other parties when permitted or required by applicable law. We do not treat cookies as a way to collect more information than is reasonably needed for the relevant purpose.

Links to other websites

Our website may contain links to websites, applications or services operated by other organisations. Those services may use their own cookies and may have separate privacy policies. This Cookies Policy does not govern third-party websites. You should check the relevant terms before providing information or using linked services.

You can manage cookies in several ways. Depending on the website features available to you, a cookie preference tool may allow you to accept or reject certain categories of non-essential cookies. Your choices may be stored in a cookie so that the preference is remembered. If you use a different browser, device or private browsing session, you may need to make your choices again.

Most browsers also allow you to view, block, delete or restrict cookies through their settings. The steps differ between browsers and devices. Information about managing cookies is usually available in the browser's help menu or on the device manufacturer's support pages. You may also be able to control certain advertising or analytics technologies through settings provided by the relevant third party.

• Blocking all cookies may prevent account, security or other essential features from operating correctly.
• Deleting cookies may remove saved preferences and may require you to sign in or repeat certain choices.
• Rejecting non-essential cookies may reduce personalised content or limit the information available to us for improving the website.
• Cookie settings do not necessarily remove information that was collected before the setting was changed.
• Browser settings may apply to every website you visit, not only to Velvet Spin Casino.

If you access our services through a mobile device, the device or operating system may provide additional controls for advertising identifiers, app permissions and local storage. These controls are separate from website cookie settings and may not affect every technology used by a service.

Account and responsible gambling settings

Cookie preferences do not replace account security settings, identity checks, self-exclusion arrangements, deposit controls, activity restrictions or other responsible gambling tools. Those settings are managed separately and may continue to apply whether or not you allow optional cookies. If you choose to limit cookies, you should still review your account and responsible gambling settings regularly.

We use administrative, technical and security measures designed to protect information collected through our website. No online service can guarantee that information will always be completely secure, and you should use an up-to-date browser, protect your account credentials and avoid accessing your account on devices or networks that you do not trust.

Information collected through cookies may be stored or processed by us or by service providers in Australia or another country, subject to applicable privacy, security and data-handling requirements. The way information is handled also depends on the type of cookie, the service involved and the purpose for which the information was collected. Further information about personal information, access requests, corrections and other privacy matters is available in our Privacy Policy.

We may update this Cookies Policy when our website, technologies, services, legal obligations or business practices change. The updated version will be published on this page with a revised date where appropriate. Changes may also be communicated through the website or another suitable channel. You should review this page from time to time so that you understand how cookies are used.

If you have a question about this Cookies Policy or your cookie choices, please use the available contact or support options on the Velvet Spin Casino website. We may need enough information to understand and respond to your request, but you should not include passwords, payment credentials or other unnecessary sensitive information in a message.